FAQ
Find quick answers to common questions about our products, shipping, and orders, all in one place to make your experience simple and stress-free.
General
What makes Zenora products different?
Our formulas are designed with clean, high-quality ingredients focused on supporting your body from within, without unnecessary fillers or complexity.
Who are Zenora supplements for?
Our products are designed for adults looking to support digestion, energy, and overall wellness through simple daily routines.
How long does it take to see results?
Results vary depending on the individual, but most people begin to notice improvements with consistent daily use over a few weeks.
Are your products safe for daily use?
Yes, our supplements are designed to be taken daily as part of a consistent wellness routine. Always follow the recommended usage instructions.
Can I take multiple Zenora products together?
Many of our products can be used together as part of a daily routine, but we recommend reviewing each product’s instructions or consulting a healthcare professional if unsure.
Shipping
Where do you ship?
We currently ship within the continental United States. Shipping to Alaska, Hawaii, and U.S. military bases is not available at this time.
How long does shipping take?
Orders typically arrive within 4–8 business days after processing.
How much does shipping cost?
Standard shipping is $4.99, and we offer free shipping on orders over $50.
When will my order be processed?
Orders are processed within 1–3 business days, Monday through Friday.
Do you provide tracking information?
Yes, once your order ships, you’ll receive a tracking number via email so you can follow your delivery.
Returns
Do you accept returns?
Yes, we offer a 30-day no-questions-asked refund policy. If you are not completely satisfied with your order, you may request a return or refund within 30 days of delivery.
What if my order arrives damaged or defective?
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with photos, and we’ll resolve the issue.
Can I return a product if I change my mind?
We are unable to accept returns for change of mind or personal preference.
Will I receive a refund or replacement?
If your claim is approved, we will offer either a replacement or a full refund to your original payment method.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the issue was due to our error.