Shipping policy
At Zenora, we are committed to delivering your order quickly and reliably, so you can start your wellness journey without delay.
Order Processing
All orders are processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking details.
Orders are processed Monday through Friday, excluding weekends and holidays.
Shipping Time
We currently ship within the United States.
Estimated delivery time:
4–7 business days
Please note that delivery times may vary slightly depending on your location and external factors such as carrier delays.
Shipping Costs
- Standard shipping: $4.99
- Free shipping on all orders over $50
Shipping costs are calculated and displayed at checkout.
Shipping Restrictions
Shipping is available within the continental United States only.
Please note:
- Shipping to Alaska and Hawaii is currently unavailable
- Orders cannot be shipped to U.S. military bases
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your delivery status at any time.
Incorrect Address
Please ensure that your shipping details are correct at checkout. Zenora is not responsible for orders shipped to incorrectly provided addresses.
Delays
While we aim to meet all delivery timelines, occasional delays may occur due to factors outside of our control, such as carrier issues or high demand periods.
Contact Us
If you have any questions about your order or shipping, please contact our support team. We’re here to help and ensure your experience is smooth from start to finish.